Important Information
Policies
To help make your stay at Holiday Inn Express & Suites New Buffalo, MI in New Buffalo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Transparent, guest-friendly policies designed for peace of mind.
Check-In and Check-Out
Check-in at Holiday Inn Express & Suites New Buffalo begins at 3:00 PM, while check-out is scheduled for 11:00 AM. Early arrivals or late departures can be accommodated based on availability.
Identification and Age Requirements
A valid government-issued photo ID and credit or debit card are required at check-in. Guests must be at least 18 years old to register.
Payment and Deposits
All major credit cards are accepted. A refundable deposit may be requested upon arrival for incidental charges and is returned after room inspection during check-out.
Smoking and Pet Policy
This property is 100% non-smoking. Designated outdoor areas are available for guests who smoke. Holiday Inn Express & Suites New Buffalo welcomes service animals only; pets are not permitted.
Cancellation Policy
Cancellation and prepayment conditions depend on the selected rate. Flexible bookings can usually be canceled up to 24 hours before arrival without penalty.
Other Details
Children under a certain age may stay free when using existing bedding. Quiet hours are enforced to maintain a restful environment for all guests. The front desk operates 24 hours a day to assist with late check-ins and travel needs.