
Transparent, guest-friendly policies designed for peace of mind.
Check-in at Holiday Inn Express & Suites New Buffalo begins at 3:00 PM, while check-out is scheduled for 11:00 AM. Early arrivals or late departures can be accommodated based on availability.
A valid government-issued photo ID and credit or debit card are required at check-in. Guests must be at least 18 years old to register.
All major credit cards are accepted. A refundable deposit may be requested upon arrival for incidental charges and is returned after room inspection during check-out.
This property is 100% non-smoking. Designated outdoor areas are available for guests who smoke. Holiday Inn Express & Suites New Buffalo welcomes service animals only; pets are not permitted.
Cancellation and prepayment conditions depend on the selected rate. Flexible bookings can usually be canceled up to 24 hours before arrival without penalty.
Children under a certain age may stay free when using existing bedding. Quiet hours are enforced to maintain a restful environment for all guests. The front desk operates 24 hours a day to assist with late check-ins and travel needs.

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Ages 0 to 17
